Privacy, explained plainly.

1. About this policy

Zolvod is an AI product company based in Sydney, Australia. This policy explains how we handle personal information collected through this website and related communications.

We aim to manage personal information openly and in line with applicable Australian privacy law, including the Australian Privacy Principles where they apply to us.

2. Information we collect

We may collect:

• your name, work email, optional phone number and organisation, the product area you select and the message you submit through our contact form;
• basic technical request information recorded by website hosting and security systems, such as an IP address, browser type and request time;
• browser and connection signals used by Cloudflare Turnstile to check whether a form submission is genuine;
• your cookie preference; and
• optional third-party website analytics information, such as pages viewed, approximate location, device and browser information and referral source, if you choose “Accept”.

Please do not send sensitive personal information through the general contact form.

3. How we use information

We may use information to:

• respond to enquiries and continue a conversation you started;
• operate, secure and troubleshoot the website;
• understand website use where optional analytics have been allowed;
• maintain records of privacy choices; and
• meet legal obligations or protect legal rights.

4. AI and automated processing

This company website does not use AI to make decisions about visitors. Zolvod products may use AI to organise, analyse or explain information. Where a product handles personal information, its own privacy notice should explain the information used, the purpose of the processing, relevant safeguards and the role of human review.

NomaIQ is designed to support evidence review while keeping the tenancy decision with the authorised property team. We do not describe AI assisted output as a substitute for professional judgement.

5. Cookies and browser storage

This website stores one essential cookie named zolvod_cookie_choice so it can remember your selection. Choosing “Essentials only” keeps this essential storage active and does not allow optional analytics. Choosing “Accept” loads optional third-party website analytics, which may set cookies including _ga and related identifiers to distinguish visits and understand website use. Your choice lasts for up to 180 days unless you remove it earlier in your browser.

Optional analytics are not required for the website to work. Essential storage may still be used when you choose “Essentials only” because it is needed to remember and respect that choice. You can change your selection at any time below.

This choice controls optional browser-based analytics on the public website. It does not control basic hosting, security or aggregate traffic statistics that may be recorded separately for operating and protecting the website.

6. Sharing and overseas processing

We may use service providers for website hosting, message delivery, security, data storage and professional advice. Our hosting provider records operational website statistics, Cloudflare supports form verification, our configured message provider delivers contact enquiries and, only when you accept analytics, a third-party analytics provider measures website use. Those providers may process information outside Australia in locations where they operate. We do not sell personal information.

We may also disclose information where required by law or where reasonably necessary to protect rights, safety or website security.

7. Security and retention

We take reasonable technical and organisational steps to protect personal information. No internet transmission or storage method is completely secure. We keep information only for as long as reasonably needed for the purpose for which it was collected, legal obligations and dispute resolution.

8. Access, correction and complaints

You may ask to access or correct personal information we hold about you, or raise a privacy concern. We may need to verify your identity before responding. Use the Zolvod contact form to reach us without publishing personal information on this website.

9. Product information

Each Zolvod product may have its own purpose and data flow. Before a product collects or handles personal information, its own privacy information should be read alongside this website policy.

10. Changes to this policy

We may update this policy when the website, our products, service providers or legal obligations change. The current version and its effective date will remain available on this page.